U.S. Big and Bulky Last-Mile Delivery Market Eases to $10.63 Billion in 2025 Amid Softer Demand

The U.S. market for big and bulky last-mile delivery is on track to reach $10.63 billion in 2025, reflecting a period of adjustment as demand softens following several years of strong growth in the segment.

A Market Resetting Its Pace

After a period of expansion fueled by surging e-commerce sales of furniture, appliances, and home fitness equipment, operators in the big and bulky delivery space are now recalibrating. Industry observers describe the environment as a normalization rather than a downturn, with shippers and carriers responding to more cautious consumer spending on large discretionary items.

What Softer Demand Means for Carriers

Lower order volumes are pushing delivery providers to focus on efficiency, route optimization, and stronger customer experience programs. Carriers are also leaning on technology investments and partnerships to protect margins as revenue growth slows.

Broader Logistics Context

The shift echoes wider trends across supply chain and farm-to-distribution logistics, where providers are being asked to do more with tighter budgets. Leadership moves across the sector, including recent appointments such as Holman Logistics naming Robin Bladow to a revenue growth role, suggest companies are prioritizing commercial execution over expansion.

Founder transitions at established 3PLs, like Logistics Plus founder Jim Berlin moving to chairman, also point to a sector preparing for its next phase through leadership continuity and disciplined growth.

• Market size: $10.63 billion projected in 2025
• Key driver: e-commerce demand for large, heavy goods
• Industry response: efficiency, technology, and customer experience investments